Friday, May 20, 2011

Rockstar: L.A. Noire not causing crashes

Rockstar Games has issued a statement regarding the recent news that L.A. Noire was causing heat issues and lock ups on both the Xbox 360 and the PS3:

With the launch of L.A. Noire a very small number of Xbox 360 console owners have reported issues with the game freezing or locking up while playing. We posted some troubleshooting tips on our support site for these very few people, a common practice for any game publisher. Unfortunately this was erroneously picked up by some news outlets as a 'story,' reporting that L.A. Noire was causing issues to Xbox 360 consoles - which is categorically untrue.

L.A. Noire has not caused these issues to the Xbox 360 console or the PS3 console as previously addressed by us and Sony. We are always committed to solving any problems people may have with our games and if you are experiencing any problems, please contact technical support below, including Xbox 360 or PS3 support for console issues that may be occurring:

Is this another case of internet forums becoming an echo chamber, thus amplifying a very small number of user's issues?

It seems like any time a hot new title comes out for either platform, there's always someone who's system happens to die or lock up while playing it, and the game always gets blamed. As a professional QA Engineer by day, it really angers me with how quickly the average gamer will blame a software title without actually looking into any other factor.


  1. The problem here is that this issue IS a software problem. My PS3 is not freezing/crashing with any other game, and I'm sick of this back-and-forth finger pointing between Sony and Rockstar. It's obviously a problem with the game, since no other games are causing this issue. They need to own up to it, and either fix the problem or issue refunds. Frustrating!

  2. Does the problem persist after the 1.01 patch? fat or slim console? (It's been running without issue for me on my slim ps3)